May 26, 2020
Conversations are at the heart of everything we do: whether it's dealing with customers, managing team members or influencing our leaders.
This week on The Good Practice Podcast, Sarah Harvey - author of Savvy Conversations - joins Ross G and Owen to discuss how thinking purposefully about our approach to conversations can lead to better outcomes.
Find out more about Sarah, and the book, at: savvyconversations.co.uk
In What I Learned This Week, Ross recommended the Alt+D shortcut to quickly navigate to your browser window.
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